Repairs, alterations and drop-offs
Short counter appointments: a fitting, a hand-over, a collection. Below is how 4 of them actually set up online booking — the session length, the gap between clients, whether to take payment up front, and the one thing that trips each trade up in Japan.
Watch and jewellery repair#
A short counter appointment to hand the piece over and agree a quote, and another to collect it.
| Duration | 20 minutes |
|---|---|
| Minimum notice | 2 hours |
| Location | In person |
| Payment | Paid in person on collection |
| Cancellation policy | Not applicable |
Shoe repair#
Mostly walk-in, but booking a consultation for an expensive resole avoids a long conversation at a busy counter.
| Duration | 15 minutes |
|---|---|
| Minimum notice | 2 hours |
| Location | In person |
| Payment | Paid in person |
| Cancellation policy | Not applicable |
Tailors and alterations#
A fitting, then a collection, and for a made-to-measure suit several fittings weeks apart.
| Duration | 30 minutes for a fitting |
|---|---|
| Minimum notice | 12 hours |
| Bookable up to | 120 days |
| Location | In person |
| Payment | Paid in person |
| Cancellation policy | Full refund 12 hours before |
Worth asking on the booking form: What needs altering? · Is there a date you need it by?
Dry cleaning pickup#
A collection window at a home address, run as a round rather than as individual appointments.
| Duration | 15 minutes as a window |
|---|---|
| Minimum notice | 12 hours |
| Buffer | 15 minutes after |
| Location | In person |
| Payment | Paid in person |
| Cancellation policy | Not applicable |
Set this up in about ten minutes
Business Box is free for as long as you like, with no card required — booking pages, Google and Outlook calendar sync, availability, Japanese public holidays and the website widget. Taking card payment for bookings is ¥1,200 a month, tax included, with no commission on what you sell.
Last reviewed 28 September 2026.