Property, viewings and relocation
Appointments that move around a city and need travel time built into the schedule. Explore suggested settings for 9 types of business, including appointment lengths, time between bookings, payments and considerations for operating in Japan.
Real estate agents#
Viewings are at properties across a city, so the schedule is really a route, and an hour of travel between two appointments is normal.
| Duration | 45 minutes for a viewing, 30 for an office consultation |
|---|---|
| Booking notice required | 24 hours, so the key and the owner can be arranged |
| Time between appointments | 60 minutes after a viewing, for travel |
| How far ahead customers can book | 30 days — property moves too fast for more |
| Max bookings per day | Consider a daily limit of four or five viewings |
| Location | In person, address confirmed after booking |
| Payment | Free |
| Cancellation policy | Not applicable |
Suggested booking questions: Budget and area · Move-in date · Visa status and employer · Do you have a guarantor?
Foreign tenants want to know before they spend a Saturday whether the landlord accepts non-Japanese residents, whether a guarantor company is needed and what 礼金 is. Ask on the form and you will stop wasting viewings.
Property managers#
Inspections, handovers and contractor meetings at addresses, all of which need travel time and none of which are at your office.
| Duration | 45 minutes |
|---|---|
| Booking notice required | 24 hours |
| Time between appointments | 45 minutes after, for travel |
| Location | In person |
| Payment | Free |
| Cancellation policy | Not applicable |
Relocation consultants#
The first conversation happens while the client is still in another country and another time zone, and the rest happens in an intense fortnight after they land.
| Duration | 45 minutes for the first call, half-day event types for accompanied days |
|---|---|
| Booking notice required | 48 hours |
| How far ahead customers can book | 180 days |
| Location | Video first, then in person |
| Payment | First call free, accompanied days paid online |
| Cancellation policy | Full refund 7 days before |
Suggested booking questions: Arrival date · Family size and ages · Employer · Which wards are you considering?
Ward office registration, a hanko, a bank account and a phone contract are the first week, and they have to happen in an order. An accompanied-day event type with that list in the description sells itself.
Serviced apartment viewings#
Short viewings of a small number of units, booked by people arriving from overseas within days.
| Duration | 30 minutes |
|---|---|
| Booking notice required | 12 hours |
| How far ahead customers can book | 60 days |
| Location | In person |
| Payment | Free |
| Cancellation policy | Not applicable |
Architects#
A long first consultation that decides the project, and site visits that eat a half-day each.
| Duration | 90 minutes for a consultation, half a day for a site visit |
|---|---|
| Booking notice required | 72 hours |
| Location | In person or video |
| Payment | Paid online for the first consultation |
| Cancellation policy | Full refund 7 days before |
Suggested booking questions: New build, renovation or extension? · Site address · Budget range · Timeline
Interior designers#
A paid design consultation at the client’s home, with photographs and measurements needed beforehand.
| Duration | 90 minutes |
|---|---|
| Booking notice required | 72 hours |
| Time between appointments | 45 minutes after, for travel |
| Location | In person, at the client’s address |
| Payment | Paid online |
| Cancellation policy | Full refund 72 hours before |
Home inspectors#
A half-day per property, booked urgently because a purchase deadline is running.
| Duration | 180 minutes |
|---|---|
| Booking notice required | 48 hours |
| Time between appointments | 60 minutes after, for travel |
| Max bookings per day | Two inspections a day |
| Location | In person |
| Payment | Paid online |
| Cancellation policy | Full refund 48 hours before |
Suggested booking questions: Property address · Age and type of building · Completion date you are working to
Land surveyors#
Site work that depends on weather and daylight, booked well ahead against a registration deadline.
| Duration | Half day |
|---|---|
| Booking notice required | 7 days |
| Location | In person |
| Payment | Invoiced |
| Cancellation policy | Not applicable |
Home staging#
A walkthrough and quote, then a full staging day scheduled around the photographer and the listing date.
| Duration | 45 minutes for a walkthrough, a full day to stage |
|---|---|
| Booking notice required | 48 hours |
| Location | In person |
| Payment | Walkthrough free, staging invoiced |
| Cancellation policy | Not applicable |
Start taking bookings online
The Free plan includes booking pages, Google Calendar and Outlook connections, working hours, Japanese holiday settings and booking on your website. No credit card is required, and there is no time limit. The Paid plan is ¥1,200 per month including tax and adds online card payments, team bookings and LINE integration. Business Box charges no booking commission; Stripe processing fees apply separately.
Last reviewed 16 October 2026.