Business Box Start free

Trades and home services

Work at the customer’s address, where the schedule has to respect travel between jobs. Explore suggested settings for 22 types of business, including appointment lengths, time between bookings, payments and considerations for operating in Japan.

House cleaners#

Two or three jobs a day at addresses across a city, with the travel between them costing as much time as a short job itself.

Duration2 hours for a regular clean, 4 for a deep clean
Booking notice required24 hours
Time between appointments60 minutes after, for travel
How far ahead customers can book90 days, so a fortnightly slot can be booked ahead
Max bookings per dayThree jobs a day with travel
LocationIn person, at the customer’s address
PaymentPaid online for one-offs, in person for regulars
Cancellation policyFull refund 24 hours before — you cannot fill a Tuesday morning at short notice

Suggested booking questions: Nearest station and address · Size of the home (1LDK, 2DK, 3LDK…) · Regular or one-off? · Do you have cleaning supplies?

In Japan

Foreign residents search in English for cleaners because explaining an apartment layout on the phone in Japanese is the barrier. Ask for the nearest station and the floor plan size (1LDK, 3LDK) on the form — it is how everybody here describes a home, and it tells you how long the job takes.

Booking guide for house cleaners in Japan

Deep cleaning services#

A full day in one property, often at a move-out deadline that cannot slip.

Duration6 hours
Booking notice required72 hours
Max bookings per dayOne a day
LocationIn person
PaymentDeposit paid online
Cancellation policyFull refund 72 hours before

Air conditioner cleaning#

Ninety minutes per unit, and a household with three units is a half-day booking rather than three appointments.

Duration90 minutes for one unit, with a longer event type for three or more
Booking notice required48 hours
Time between appointments45 minutes after, for travel
How far ahead customers can book60 days
Max bookings per dayThree or four units a day
LocationIn person
PaymentPaid in person
Cancellation policyFull refund 24 hours before

Suggested booking questions: How many units and what type? · Wall-mounted or ceiling? · Nearest station

In Japan

Demand collapses into May and June, just before everybody switches the air conditioning on. Raise your daily cap and open weekends with date overrides for those weeks, and expect a quiet winter.

Handyman services#

Small jobs of unpredictable length, which is why a fixed hourly slot works better than trying to estimate each one.

Duration2 hours, sold as a block
Booking notice required24 hours
Time between appointments45 minutes after
Max bookings per dayThree jobs a day
LocationIn person
PaymentPaid in person
Cancellation policyFull refund 24 hours before

Suggested booking questions: What needs doing? · Photos of the job · Nearest station

Electricians#

Scheduled work and emergencies in the same diary, needing two event types with completely different notice periods.

Duration2 hours scheduled, 1 hour for a callout
Booking notice required24 hours scheduled, 1 hour for emergencies
Time between appointments45 minutes after
LocationIn person
PaymentPaid in person
Cancellation policyFull refund 12 hours before

Plumbers#

Most of the work is urgent, so the useful setting is a very short minimum notice rather than a well-organised week.

Duration90 minutes
Booking notice required1 hour
Time between appointments45 minutes after
LocationIn person
PaymentPaid in person
Cancellation policyNot applicable

Suggested booking questions: What is the problem? · Is water still running? · Address and nearest station

Carpenters#

A measuring visit, then a fitting day weeks later — two bookings for one job.

Duration45 minutes to measure, a full day to fit
Booking notice required48 hours
LocationIn person
PaymentMeasuring free, work invoiced
Cancellation policyNot applicable

Painters and decorators#

A free quotation visit is the thing that needs booking; the work itself is scheduled by agreement afterwards.

Duration30 minutes for a quote
Booking notice required24 hours
Time between appointments45 minutes after
LocationIn person
PaymentQuote free
Cancellation policyNot applicable

Locksmiths#

Half the work is somebody standing outside their own door right now, and half is planned lock changes.

Duration60 minutes
Booking notice required30 minutes for emergencies, 24 hours for planned work
Time between appointments45 minutes after
LocationIn person
PaymentPaid in person
Cancellation policyNot applicable

Pest control#

An initial treatment and a follow-up two weeks later, which should be booked at the same time.

Duration90 minutes
Booking notice required24 hours
Time between appointments45 minutes after
How far ahead customers can book60 days
LocationIn person
PaymentPaid in person
Cancellation policyFull refund 24 hours before
In Japan

Summer brings a wall of cockroach work in June and July. Plan the cap for it, and keep a separate, shorter event type for follow-up visits so they do not eat a full slot.

Gardeners and landscapers#

Seasonal and weather-dependent, with most customers on a quarterly cycle that should be booked a year at a time.

DurationHalf day
Booking notice required48 hours
How far ahead customers can book365 days
LocationIn person
PaymentPaid in person
Cancellation policyFull refund 48 hours before; weather cancellations rescheduled

Movers and removal estimates#

The estimate visit is the sale, and it has to happen before the customer calls three competitors.

Duration45 minutes for an estimate
Booking notice required12 hours
Time between appointments45 minutes after
LocationIn person, or video for a walkthrough
PaymentEstimate free
Cancellation policyNot applicable

Suggested booking questions: Current and new address · Size of the home · Preferred moving date · Any large or awkward items?

In Japan

March is the entire moving season in Japan and the schedule will not cope with normal settings. Raise the cap, open weekends with date overrides, and offer a video estimate event type to fit more in.

Furniture assembly#

Short jobs where knowing what is in the box decides whether it is one hour or four.

Duration2 hours
Booking notice required24 hours
Time between appointments45 minutes after
LocationIn person
PaymentPaid in person
Cancellation policyFull refund 12 hours before

Suggested booking questions: What needs assembling, and how many items? · Brand and model, if you know it

Appliance repair#

The part is ordered after the first visit, so a second appointment is the norm rather than the exception.

Duration60 minutes
Booking notice required24 hours
Time between appointments45 minutes after
LocationIn person
PaymentPaid in person
Cancellation policyFull refund 12 hours before

Suggested booking questions: Appliance type, make and model · What is it doing wrong? · How old is it?

Computer repair#

A drop-off appointment, a diagnosis, and a collection — three touch points, of which two need a slot.

Duration20 minutes for drop-off and collection
Booking notice required2 hours
LocationIn person
PaymentPaid in person
Cancellation policyNot applicable

Phone repair#

Walk-in length work, but booking it means the part is in stock when the customer arrives.

Duration45 minutes
Booking notice required1 hour
LocationIn person
PaymentPaid in person
Cancellation policyNot applicable

Suggested booking questions: Device model · What needs fixing?

Bicycle servicing#

Drop-off in the morning and collection in the evening, with spring being three months of everybody at once.

Duration15 minutes for drop-off
Booking notice required2 hours
Max bookings per dayBy what the workshop can finish that day
LocationIn person
PaymentPaid in person
Cancellation policyNot applicable

Car mechanics#

The car is with you all day, so the booking is really a drop-off slot and a bay for the day.

Duration30 minutes for drop-off
Booking notice required24 hours
Max bookings per dayOne per bay per day
LocationIn person
PaymentPaid in person
Cancellation policyNot applicable

Shaken (車検) inspection bookings#

Every car has a legal deadline, so the booking is driven by a date the customer cannot move.

Duration30 minutes for drop-off
Booking notice required48 hours
How far ahead customers can book90 days, because owners book as the expiry approaches
Max bookings per dayBy inspection capacity
LocationIn person
PaymentPaid in person
Cancellation policyNot applicable

Suggested booking questions: Expiry date on the current certificate · Make, model and year · Any known faults?

In Japan

Foreign residents often do not know what 車検 involves, what it costs or what to bring. A description listing the documents — 車検証, insurance certificate, tax receipt — turns a phone call into a booking.

Car detailing#

A half-day or full-day booking on one vehicle, where the size of the car changes the price and the time.

DurationHalf day or full day by vehicle size
Booking notice required48 hours
Max bookings per dayTwo a day
LocationIn person
PaymentDeposit paid online
Cancellation policyFull refund 48 hours before

Motorcycle servicing#

Seasonal, with everybody arriving in the same two weeks of spring.

Duration30 minutes for drop-off
Booking notice required24 hours
LocationIn person
PaymentPaid in person
Cancellation policyNot applicable

Junk and 粗大ごみ removal#

A collection window rather than a precise time, usually tied to a move-out date.

Duration2 hours as a window
Booking notice required48 hours
Time between appointments45 minutes after
LocationIn person
PaymentPaid in person
Cancellation policyFull refund 24 hours before

Suggested booking questions: What needs taking, and roughly how much? · Which floor, and is there a lift? · Move-out date, if there is one

In Japan

Municipal 粗大ごみ collection needs a ticket bought in advance and works to the ward’s own schedule, which is exactly why people pay a private company instead. Say that you handle the paperwork — it is the reason they are booking.

Start taking bookings online

The Free plan includes booking pages, Google Calendar and Outlook connections, working hours, Japanese holiday settings and booking on your website. No credit card is required, and there is no time limit. The Paid plan is ¥1,200 per month including tax and adds online card payments, team bookings and LINE integration. Business Box charges no booking commission; Stripe processing fees apply separately.

Start free Read the getting-started guide

Last reviewed 16 October 2026.