Business Box Start free

Massage, bodywork and wellness

Treatment rooms billed by the hour, where turnaround time between clients is as real as the session itself. Below is how 12 of them actually set up online booking — the session length, the gap between clients, whether to take payment up front, and the one thing that trips each trade up in Japan.

Massage therapists#

Sixty and ninety minute treatments sold back to back, where the fifteen minutes of changing, showering and remaking the table is invisible to the client and very real to you.

Duration60 or 90 minutes — a separate event type for each
Minimum notice4 hours
Buffer15 minutes after, for the room
Max bookings per daySix treatments a day before the work suffers
LocationIn person
PaymentPaid online — it is the single most effective thing against no-shows
Cancellation policyFull refund 24 hours before, 50% inside that

Worth asking on the booking form: First visit? · Any areas to focus on or avoid? · Pressure preference

In Japan

Anma, massage and shiatsu are licensed practices in Japan while relaxation massage is not, and clients looking for English-speaking therapists usually want to know which one you are. Say it plainly in the description.

Booking for massage therapists in full

Deep tissue and remedial massage#

Clients arrive with a specific complaint rather than for relaxation, so the intake question matters more than the length.

Duration60 or 90 minutes
Minimum notice4 hours
Buffer15 minutes after
LocationIn person
PaymentPaid online
Cancellation policyFull refund 24 hours before

Worth asking on the booking form: What is bothering you? · How long has it been like that?

Thai massage#

Longer sessions than Western massage — ninety minutes and two hours are normal — on a mat rather than a table.

Duration90 or 120 minutes
Minimum notice4 hours
Buffer15 minutes after
LocationIn person
PaymentPaid online
Cancellation policyFull refund 24 hours before

Worth asking on the booking form: Have you had Thai massage before? · Any injuries or recent surgery?

Aromatherapy#

A consultation on oils precedes the treatment, so the booked hour includes time that is not hands-on.

Duration75 minutes
Minimum notice6 hours
Buffer15 minutes after
LocationIn person
PaymentPaid online
Cancellation policyFull refund 24 hours before

Worth asking on the booking form: Any allergies or sensitivities? · Pregnant or breastfeeding?

Reflexology#

Short, repeatable treatments where the same client comes fortnightly and books several ahead.

Duration40 or 60 minutes
Minimum notice4 hours
Buffer10 minutes after
LocationIn person
PaymentPaid in person
Cancellation policyFull refund 12 hours before

Reiki and energy work#

Sold both in person and at a distance, which are genuinely different products and need separate event types.

Duration60 minutes
Minimum notice12 hours
LocationIn person, or video for distance sessions
PaymentPaid online
Cancellation policyFull refund 24 hours before

Day spas#

Packages of two or three treatments run back to back, which is one long booking rather than three short ones.

Duration120 to 180 minutes for a package
Minimum notice48 hours
Buffer20 minutes after
LocationIn person
PaymentPaid online — packages are expensive enough to need a commitment
Cancellation policyFull refund 72 hours before, 50% inside that

Private sauna hire#

The room is the product, sold in fixed slots, and the heat has to be managed between groups.

Duration90 minutes
Minimum notice2 hours
Buffer30 minutes after, to reset and clean
LocationIn person
PaymentPaid online
Cancellation policyFull refund 24 hours before

Worth asking on the booking form: How many people? · First time?

In Japan

The サウナ boom means weekend evening slots sell out days ahead while weekday afternoons sit empty. Different prices need different event types, since the price lives on the event type rather than the slot.

Float tanks#

A sixty-minute float needs thirty minutes either side for showering and for the water to filter, so the slot is ninety minutes whatever the website says.

Duration60 minutes in the tank
Minimum notice4 hours
Buffer30 minutes after, for filtration
LocationIn person
PaymentPaid online
Cancellation policyFull refund 24 hours before

Worth asking on the booking form: First float? · Any open cuts or recent tattoos?

Cryotherapy and recovery studios#

Very short sessions in high volume, where a ten-minute interval and a hard daily cap matter more than anything else.

Duration15 minutes, offered every 15
Minimum notice1 hour
Max bookings per dayCap the day at what the machine can cycle through
LocationIn person
PaymentPaid online, or a pass bought in person
Cancellation policyNo refunds inside 12 hours

Sound baths#

Usually a group, which means a fixed start time rather than a rolling calendar of individual slots.

Duration60 minutes
Minimum notice12 hours
LocationIn person
PaymentPaid online
Cancellation policyFull refund 24 hours before
Worth knowing before you start

Business Box books one party per time slot, so several customers cannot sign up for the same class individually — the first booking takes the session. It fits private sessions, trials and one-to-one teaching today. See what that means for group classes. One booking, one slot

Meditation and breathwork#

A free taster session brings people in, and the paid one-to-one work follows from it.

Duration30 minutes taster, 60 for a session
Minimum notice6 hours
LocationVideo, or in person
PaymentTaster free, sessions paid online
Cancellation policyFull refund 24 hours before
Worth knowing before you start

Business Box books one party per time slot, so several customers cannot sign up for the same class individually — the first booking takes the session. It fits private sessions, trials and one-to-one teaching today. See what that means for group classes. One booking, one slot

Set this up in about ten minutes

Business Box is free for as long as you like, with no card required — booking pages, Google and Outlook calendar sync, availability, Japanese public holidays and the website widget. Taking card payment for bookings is ¥1,200 a month, tax included, with no commission on what you sell.

Start free Read the getting-started guide

Last reviewed 28 September 2026.