Massage, bodywork and wellness
Book treatments with enough time for preparation and cleaning between clients. Explore suggested settings for 12 types of business, including appointment lengths, time between bookings, payments and considerations for operating in Japan.
Massage therapists#
Sixty and ninety minute treatments sold back to back, where the fifteen minutes of changing, showering and remaking the table is invisible to the client and very real to you.
| Duration | 60 or 90 minutes — a separate event type for each |
|---|---|
| Booking notice required | 4 hours |
| Time between appointments | 15 minutes after, for the room |
| Max bookings per day | Six treatments a day before the work suffers |
| Location | In person |
| Payment | Paid online at booking to help reduce missed appointments |
| Cancellation policy | Full refund 24 hours before, 50% inside that |
Suggested booking questions: First visit? · Any areas to focus on or avoid? · Pressure preference
Anma, massage and shiatsu are licensed practices in Japan while relaxation massage is not, and clients looking for English-speaking therapists usually want to know which one you are. Say it plainly in the description.
Deep tissue and remedial massage#
Clients arrive with a specific complaint rather than for relaxation, so the intake question matters more than the length.
| Duration | 60 or 90 minutes |
|---|---|
| Booking notice required | 4 hours |
| Time between appointments | 15 minutes after |
| Location | In person |
| Payment | Paid online |
| Cancellation policy | Full refund 24 hours before |
Suggested booking questions: What is bothering you? · How long has it been like that?
Thai massage#
Longer sessions than Western massage — ninety minutes and two hours are normal — on a mat rather than a table.
| Duration | 90 or 120 minutes |
|---|---|
| Booking notice required | 4 hours |
| Time between appointments | 15 minutes after |
| Location | In person |
| Payment | Paid online |
| Cancellation policy | Full refund 24 hours before |
Suggested booking questions: Have you had Thai massage before? · Any injuries or recent surgery?
Aromatherapy#
A consultation on oils precedes the treatment, so the booked hour includes time that is not hands-on.
| Duration | 75 minutes |
|---|---|
| Booking notice required | 6 hours |
| Time between appointments | 15 minutes after |
| Location | In person |
| Payment | Paid online |
| Cancellation policy | Full refund 24 hours before |
Suggested booking questions: Any allergies or sensitivities? · Pregnant or breastfeeding?
Reflexology#
Short, repeatable treatments where the same client comes fortnightly and books several ahead.
| Duration | 40 or 60 minutes |
|---|---|
| Booking notice required | 4 hours |
| Time between appointments | 10 minutes after |
| Location | In person |
| Payment | Paid in person |
| Cancellation policy | Full refund 12 hours before |
Reiki and energy work#
Sold both in person and at a distance, which are genuinely different products and need separate event types.
| Duration | 60 minutes |
|---|---|
| Booking notice required | 12 hours |
| Location | In person, or video for distance sessions |
| Payment | Paid online |
| Cancellation policy | Full refund 24 hours before |
Day spas#
Packages of two or three treatments run back to back, which is one long booking rather than three short ones.
| Duration | 120 to 180 minutes for a package |
|---|---|
| Booking notice required | 48 hours |
| Time between appointments | 20 minutes after |
| Location | In person |
| Payment | Paid online — packages are expensive enough to need a commitment |
| Cancellation policy | Full refund 72 hours before, 50% inside that |
Private sauna hire#
The room is the product, sold in fixed slots, and the heat has to be managed between groups.
| Duration | 90 minutes |
|---|---|
| Booking notice required | 2 hours |
| Time between appointments | 30 minutes after, to reset and clean |
| Location | In person |
| Payment | Paid online |
| Cancellation policy | Full refund 24 hours before |
Suggested booking questions: How many people? · First time?
The サウナ boom means weekend evening slots sell out days ahead while weekday afternoons sit empty. Different prices need different event types, since the price lives on the event type rather than the slot.
Float tanks#
A sixty-minute float needs thirty minutes either side for showering and for the water to filter, so the slot is ninety minutes whatever the website says.
| Duration | 60 minutes in the tank |
|---|---|
| Booking notice required | 4 hours |
| Time between appointments | 30 minutes after, for filtration |
| Location | In person |
| Payment | Paid online |
| Cancellation policy | Full refund 24 hours before |
Suggested booking questions: First float? · Any open cuts or recent tattoos?
Cryotherapy and recovery studios#
Very short sessions in high volume, where a ten-minute interval and a hard daily cap matter more than anything else.
| Duration | 15 minutes, offered every 15 |
|---|---|
| Booking notice required | 1 hour |
| Max bookings per day | Cap the day at what the machine can cycle through |
| Location | In person |
| Payment | Paid online, or a pass bought in person |
| Cancellation policy | No refunds inside 12 hours |
Sound baths#
Usually a group, which means a fixed start time rather than a rolling calendar of individual slots.
| Duration | 60 minutes |
|---|---|
| Booking notice required | 12 hours |
| Location | In person |
| Payment | Paid online |
| Cancellation policy | Full refund 24 hours before |
Business Box books one party per time slot, so several customers cannot sign up for the same class individually — the first booking takes the session. It fits private sessions, trials and one-to-one teaching today. See what that means for group classes. Group booking limitations
Meditation and breathwork#
A free taster session brings people in, and the paid one-to-one work follows from it.
| Duration | 30 minutes taster, 60 for a session |
|---|---|
| Booking notice required | 6 hours |
| Location | Video, or in person |
| Payment | Taster free, sessions paid online |
| Cancellation policy | Full refund 24 hours before |
Business Box books one party per time slot, so several customers cannot sign up for the same class individually — the first booking takes the session. It fits private sessions, trials and one-to-one teaching today. See what that means for group classes. Group booking limitations
Start taking bookings online
The Free plan includes booking pages, Google Calendar and Outlook connections, working hours, Japanese holiday settings and booking on your website. No credit card is required, and there is no time limit. The Paid plan is ¥1,200 per month including tax and adds online card payments, team bookings and LINE integration. Business Box charges no booking commission; Stripe processing fees apply separately.
Last reviewed 16 October 2026.