Online booking for cleaning services
Schedule cleaning appointments with time to travel between addresses. Ask about the property and required work before the visit.
A 2-hour regular clean and a 4-hour deep clean as two event types, a sixty-minute buffer after each, and a form asking for the nearest station and the floor plan size.
Two things that decide whether the day works#
Include travel time when planning jobs and ask about property size before the visit. A small studio and a family apartment may require different appointment lengths.
There is also a reason foreign residents in Japan search in English for cleaners: describing an apartment layout on the phone in Japanese is the barrier, not the cleaning.
Suggested booking settings#
Two or three jobs a day at addresses across a city, with the travel between them costing as much time as a short job itself.
| Duration | 2 hours for a regular clean, 4 for a deep clean |
|---|---|
| Booking notice required | 24 hours |
| Time between appointments | 60 minutes after, for travel |
| How far ahead customers can book | 90 days, so a fortnightly slot can be booked ahead |
| Max bookings per day | Three jobs a day with travel |
| Location | In person, at the customer’s address |
| Payment | Paid online for one-offs, in person for regulars |
| Cancellation policy | Full refund 24 hours before — you cannot fill a Tuesday morning at short notice |
Suggested booking questions: Nearest station and address · Size of the home (1LDK, 2DK, 3LDK…) · Regular or one-off? · Do you have cleaning supplies?
Foreign residents search in English for cleaners because explaining an apartment layout on the phone in Japanese is the barrier. Ask for the nearest station and the floor plan size (1LDK, 3LDK) on the form — it is how everybody here describes a home, and it tells you how long the job takes.
Buffer the journeys#
Sixty minutes after each job. It is invisible to the customer and cannot be booked into, so your schedule reflects a day you can actually work.
Ask for the floor plan, in the local shorthand#
1LDK, 2DK, 3LDK — it is how everybody here describes a home, and it tells you the job length instantly. Ask for it and the nearest station on the booking form.
Let regulars book ahead#
Ninety days on Bookable up to, so a fortnightly customer can book the next six visits in one sitting.
Getting started#
- Sign in at app.marubox.jp with Google or Microsoft. There is no credit card required and no time limit on the free plan.
- Create an event type with the settings above. Event types explained
- Connect your calendar so your cleaning rounds never gets double booked. Google · Outlook
- Set your working hours, and close Japanese public holidays in one setting. Availability
- Put the link in your bio, or the widget on your site. Adding it to your website
Common questions
How do I allow travel time between cleaning jobs?
Set Buffer after to the travel you need, typically sixty minutes across a city. Nothing can be booked into it.
How do I find out how big the home is before I arrive?
Ask for the floor plan size — 1LDK, 2DK, 3LDK — as a required booking form question, along with the nearest station. Both arrive with the booking.
Can regular customers book a repeating slot?
Not as a recurring booking, but open the calendar ninety days ahead and they can book several visits at once, which achieves the same thing.
Start taking bookings online
The Free plan includes booking pages, Google Calendar and Outlook connections, working hours, Japanese holiday settings and booking on your website. No credit card is required, and there is no time limit. The Paid plan is ¥1,200 per month including tax and adds online card payments, team bookings and LINE integration. Business Box charges no booking commission; Stripe processing fees apply separately.
Last reviewed 16 October 2026.