Online booking for cleaning services
Three jobs a day across a city is three jobs and two journeys, and the journeys are why a diary built on job length alone always runs late.
A 2-hour regular clean and a 4-hour deep clean as two event types, a sixty-minute buffer after each, and a form asking for the nearest station and the floor plan size.
Two things that decide whether the day works#
Travel, which nobody schedules, and job size, which nobody asks about. A 1K studio and a 3LDK family apartment are not the same two hours, and finding out on the doorstep is too late.
There is also a reason foreign residents in Japan search in English for cleaners: describing an apartment layout on the phone in Japanese is the barrier, not the cleaning.
The setup to start from#
Two or three jobs a day at addresses across a city, with the travel between them costing as much time as a short job itself.
| Duration | 2 hours for a regular clean, 4 for a deep clean |
|---|---|
| Minimum notice | 24 hours |
| Buffer | 60 minutes after, for travel |
| Bookable up to | 90 days, so a fortnightly slot can be booked ahead |
| Max bookings per day | Three jobs a day with travel |
| Location | In person, at the customer’s address |
| Payment | Paid online for one-offs, in person for regulars |
| Cancellation policy | Full refund 24 hours before — you cannot fill a Tuesday morning at short notice |
Worth asking on the booking form: Nearest station and address · Size of the home (1LDK, 2DK, 3LDK…) · Regular or one-off? · Do you have cleaning supplies?
Foreign residents search in English for cleaners because explaining an apartment layout on the phone in Japanese is the barrier. Ask for the nearest station and the floor plan size (1LDK, 3LDK) on the form — it is how everybody here describes a home, and it tells you how long the job takes.
Buffer the journeys#
Sixty minutes after each job. It is invisible to the customer and cannot be booked into, so your diary reflects a day you can actually work.
Ask for the floor plan, in the local shorthand#
1LDK, 2DK, 3LDK — it is how everybody here describes a home, and it tells you the job length instantly. Ask for it and the nearest station on the booking form.
Let regulars book ahead#
Ninety days on Bookable up to, so a fortnightly customer can book the next six visits in one sitting.
Getting started#
- Sign in at app.marubox.jp with Google or Microsoft. There is no card and no trial clock.
- Create an event type with the settings above. Event types explained
- Connect your calendar so your cleaning rounds never gets double booked. Google · Outlook
- Set your real hours, and close Japanese public holidays in one tick. Availability
- Put the link in your bio, or the widget on your site. Adding it to your website
Common questions
How do I allow travel time between cleaning jobs?
Set Buffer after to the travel you need, typically sixty minutes across a city. Nothing can be booked into it.
How do I find out how big the home is before I arrive?
Ask for the floor plan size — 1LDK, 2DK, 3LDK — as a required booking form question, along with the nearest station. Both arrive with the booking.
Can regular customers book a repeating slot?
Not as a recurring booking, but open the calendar ninety days ahead and they can book several visits at once, which achieves the same thing.
Set this up in about ten minutes
Business Box is free for as long as you like, with no card required — booking pages, Google and Outlook calendar sync, availability, Japanese public holidays and the website widget. Taking card payment for bookings is ¥1,200 a month, tax included, with no commission on what you sell.
Last reviewed 28 September 2026.