Online booking for property viewings
Plan property viewings with enough time to travel between locations. Show customers the times you can offer and collect viewing details in advance.
A 45-minute viewing event type with a sixty-minute buffer after, twenty-four hours’ notice, a thirty-day booking window, and a form that asks about visa status and guarantor.
Wasted Saturdays#
Two things waste them. Back-to-back viewings across a city with no travel time, so you are late all afternoon and apologising. And viewings with tenants the landlord will not accept, which nobody finds out until the application.
For foreign tenants that second problem is routine and demoralising. Asking three questions at booking is kinder to everyone than discovering it later.
Suggested booking settings#
Viewings are at properties across a city, so the schedule is really a route, and an hour of travel between two appointments is normal.
| Duration | 45 minutes for a viewing, 30 for an office consultation |
|---|---|
| Booking notice required | 24 hours, so the key and the owner can be arranged |
| Time between appointments | 60 minutes after a viewing, for travel |
| How far ahead customers can book | 30 days — property moves too fast for more |
| Max bookings per day | Consider a daily limit of four or five viewings |
| Location | In person, address confirmed after booking |
| Payment | Free |
| Cancellation policy | Not applicable |
Suggested booking questions: Budget and area · Move-in date · Visa status and employer · Do you have a guarantor?
Foreign tenants want to know before they spend a Saturday whether the landlord accepts non-Japanese residents, whether a guarantor company is needed and what 礼金 is. Ask on the form and you will stop wasting viewings.
Put the journey in the schedule#
Buffer after of sixty minutes on the viewing event type. Invisible to the client, unbookable, and the difference between a day that works and one that does not.
Ask what the landlord will ask#
Budget and area, move-in date, visa status and employer, and whether they have a guarantor. Four questions on the booking form, answered before you commit a Saturday.
Keep the window short#
Property moves. Thirty days on Bookable up to stops people booking viewings for a flat that will be gone.
Getting started#
- Sign in at app.marubox.jp with Google or Microsoft. There is no credit card required and no time limit on the free plan.
- Create an event type with the settings above. Event types explained
- Connect your calendar so your viewing diary never gets double booked. Google · Outlook
- Set your working hours, and close Japanese public holidays in one setting. Availability
- Put the link in your bio, or the widget on your site. Adding it to your website
Common questions
How do I allow travel time between viewings?
Set Buffer after to the travel you actually need — sixty minutes across a city. It is invisible to the client and cannot be booked into.
Can I ask about visa status and guarantor before a viewing?
Yes — add them as booking form questions. The answers arrive with the booking, so you know before you commit an afternoon.
Can tenants see viewing times in English?
Yes. Your booking page, confirmations and reminders appear in the language the tenant’s browser asks for.
Start taking bookings online
The Free plan includes booking pages, Google Calendar and Outlook connections, working hours, Japanese holiday settings and booking on your website. No credit card is required, and there is no time limit. The Paid plan is ¥1,200 per month including tax and adds online card payments, team bookings and LINE integration. Business Box charges no booking commission; Stripe processing fees apply separately.
Last reviewed 16 October 2026.