Your plan and billing
There are two plans. The free one never expires and needs no card. The subscription adds exactly one thing: taking card payment for bookings online.
Go to Billing in the menu. Press Subscribe to start, or Manage subscription to change your card, download invoices or cancel.
What each plan includes#
| Free | Business Box — ¥1,200 / month | |
|---|---|---|
| Booking pages and links | Yes | Yes |
| Unlimited event types and bookings | Yes | Yes |
| Google and Microsoft calendar sync | Yes | Yes |
| Availability, holidays, buffers, daily caps | Yes | Yes |
| Confirmation and reminder emails | Yes | Yes |
| Website widget and invite links | Yes | Yes |
| English and Japanese throughout | Yes | Yes |
| Prices shown, collected in person | Yes | Yes |
| Card payment for bookings, online | No | Yes |
| Time limit | None | Cancel any time |
| Card required | No | Yes |
The price is tax included. There is no commission on the bookings you sell — that money goes directly to your own Stripe account.
Subscribing#
- Press Billing at the foot of the menu.
- Press Subscribe.
- Enter your card on Stripe's secure page.
- You return to Billing, which says Thanks! Your subscription is being activated. It becomes Active within a few seconds.
Cancel on Stripe's page and nothing is charged — you come back to Checkout was cancelled. Nothing was charged.
Next: connect your Stripe account, which is the account the money from bookings goes into. It is a separate thing from the card you just entered.
The card on Billing pays us ¥1,200 a month. The Stripe account you connect on the Payments page is how your customers pay you. They are unrelated and both are needed to take payment online.
Changing your card, invoices, cancelling#
Manage subscription on the Billing page opens Stripe's own customer portal, where you can:
- Update or replace the card.
- Download past invoices and receipts, for your accounts.
- Update the billing address and company name that appear on invoices.
- Cancel.
Cancelling takes effect at the end of the period you have paid for. Billing then shows Ends on… with the date, and you keep everything until then. Afterwards you are back on the free plan: paid event types stop being bookable, but nothing is deleted and your prices and policies are waiting if you return.
What the status words mean#
| Status | Meaning |
|---|---|
| Free plan | No subscription. Everything except online payment. |
| Active | Paid and current. Renews on… shows the next date. |
| Payment overdue | A payment failed. See below. |
| Cancelled | Cancelled, with Ends on… showing when it stops. |
| Unpaid / Incomplete | Stripe could not complete the payment. Open Manage subscription and check the card. |
If a payment fails#
You get an amber banner across the app and an email, both saying how long you have. Nothing stops immediately: you keep 7 days after the period ends to update your card, and paid bookings carry on being taken throughout.
- Press Subscribe in the banner, or go to Billing.
- Press Manage subscription.
- Update the card.
If the grace period runs out, paid event types stop accepting bookings. Free bookings, your existing bookings and all your data are untouched.
Invoices for your accounts#
Every charge produces a Stripe invoice, downloadable as a PDF from Manage subscription. Set your company name and address there and they will appear on the invoice — worth doing once, before your accountant asks.
Common questions
How much does Business Box cost?
The free plan is free forever with no card required, and includes unlimited bookings, calendar sync and the website widget. Taking card payment for bookings online is ¥1,200 a month, tax included, with no commission on what you sell.
What do I lose if I cancel my subscription?
Only online card payment for bookings. Everything else keeps working, nothing is deleted, and your prices and cancellation policies are kept in case you come back. Existing bookings, including refunding them, are unaffected.
How do I change the card I pay with?
Go to Billing and press Manage subscription, which opens Stripe’s customer portal. You can change the card, download invoices and cancel from there.
My subscription payment failed. Do bookings stop straight away?
No. You have seven days after the period ends to update your card, and paid bookings keep being taken during that time. You will see a banner in the app and receive an email telling you how long is left.
Is there a free trial?
There is something better: a free plan with no time limit. Use Business Box for as long as you like for free, and subscribe only when you want to start taking card payments.
Where do I get an invoice for my subscription?
From Billing → Manage subscription. Every charge has a downloadable PDF invoice, and you can set the company name and address that appear on it.
Last reviewed 28 September 2026.