Online booking for ski and snowboard instructors
Let visitors book lessons before arriving in Japan. Show availability in their local time zone and accept advance card payments in yen.
Half-day and full-day event types, paid online in yen, bookable a year ahead, with a tiered refund policy and the green season closed with date overrides.
A four-month business booked twelve months out#
Instructors lose money in two specific ways. The first is the guest who emails in September, gets a reply, is never heard from again, and whose week you half-held anyway. The second is the group that books, does not pay, and cancels in December when the date could have been sold three times over.
During a short season, unpaid reservations can prevent other customers from booking. Advance payments make the booking commitment clear.
Suggested booking settings#
A four-month season, booked months ahead from other countries and other time zones, sold in half-days and full days rather than hours.
| Duration | Half day (3 hours) and full day (6 hours) as two event types |
|---|---|
| Booking notice required | 48 hours |
| How far ahead customers can book | 365 days, because guests book with their flights |
| Max bookings per day | One group per instructor per day |
| Location | In person, meeting point in the description |
| Payment | Paid online in yen before the lesson is confirmed |
| Cancellation policy | Full refund 14 days before, 50% inside 7 days, none inside 48 hours |
Suggested booking questions: Ability level of each person · Ages · Which resort and where are you staying? · Do you need rental gear?
Niseko, Hakuba and Nozawa run almost entirely on advance bookings from Australia, Hong Kong and Singapore. Close the whole green season with date overrides rather than leaving an empty calendar that looks broken.
Paid in yen, in advance#
Business Box takes card payment in Japanese yen through your own Stripe account, and the lesson is only confirmed once the payment clears. An overseas guest who abandons the checkout releases the day automatically.
Yen is handled as a whole-number currency, so ¥45,000 is ¥45,000 rather than something mangled into decimals. Connecting Stripe
A refund policy that matches a short season#
Full refund fourteen days out, fifty per cent inside seven days, nothing inside forty-eight hours. Generous while you can still resell the day, firm when you cannot. It is shown to the guest before they book and the exact amount before they cancel.
Close the green season properly#
An empty calendar in July looks like a broken website. Use date overrides to close from the end of the season to the start of the next, so anyone who lands on the page in summer sees unavailable dates rather than a fault. Date overrides
Ask what decides the lesson#
Ability level per person, ages, which resort, where they are staying, and whether they need rental gear. That is the difference between meeting a family at the right lift at the right time and spending forty minutes finding them.
Getting started#
- Sign in at app.marubox.jp with Google or Microsoft. There is no credit card required and no time limit on the free plan.
- Create an event type with the settings above. Event types explained
- Connect your calendar so your season never gets double booked. Google · Outlook
- Set your working hours, and close Japanese public holidays in one setting. Availability
- Put the link in your bio, or the widget on your site. Adding it to your website
Common questions
Can guests overseas pay in Japanese yen?
Yes. Payment runs through your own Stripe account in yen, and a guest anywhere can pay by card. The lesson is confirmed only once the payment succeeds, so an abandoned checkout releases the day.
How do I close the calendar out of season?
Add date overrides with no hours for the out-of-season dates in your availability schedule. Visitors then see unavailable dates rather than a page that looks broken.
Do guests see times in their own time zone?
Yes, automatically. Someone booking from Sydney sees your Japan availability converted to their time, and the confirmation shows both.
Can I charge different rates for half day and full day?
Yes — make them two event types with their own durations and prices. They sit side by side on your booking page.
Start taking bookings online
The Free plan includes booking pages, Google Calendar and Outlook connections, working hours, Japanese holiday settings and booking on your website. No credit card is required, and there is no time limit. The Paid plan is ¥1,200 per month including tax and adds online card payments, team bookings and LINE integration. Business Box charges no booking commission; Stripe processing fees apply separately.
Last reviewed 16 October 2026.