Online booking for Pilates studios
Set appointment times around your equipment and teaching schedule. Business Box supports one booking per time slot; separate sign-ups for group sessions are not supported.
Business Box books one party per slot, so it fits private and duet reformer sessions rather than group classes. Fifty minutes with a ten-minute buffer after, paid online, 24-hour refund window.
Capacity is equipment, not floor space#
A studio that takes bookings by message will eventually accept a seventh person for six machines, and someone will be told at the door. It only has to happen once to lose a client.
The second issue is the ten minutes nobody counts: springs reset, carriage wiped, straps adjusted for the next person’s height. Book classes on the hour with a fifty-minute session and that ten minutes comes out of the class.
Suggested booking settings#
Session availability depends on the number of reformers and the time needed for each client.
| Duration | 50 minutes |
|---|---|
| Booking notice required | 4 hours |
| Time between appointments | 10 minutes to wipe down and adjust springs |
| Location | In person |
| Payment | Paid online |
| Cancellation policy | Full refund 24 hours before |
Suggested booking questions: Have you used a reformer before? · Any injuries or recent surgery? · Pregnant?
Business Box books one party per time slot, so several customers cannot sign up for the same class individually — the first booking takes the session. It fits private sessions, trials and one-to-one teaching today. See what that means for group classes. Group booking limitations
One booking takes the slot#
Worth knowing before anything else: Business Box takes one booking per time slot, so six clients cannot each book the 10:00 reformer class. The first booking takes it.
That makes it a good fit for private and duet sessions, which are much of the revenue in a reformer studio anyway, and a poor one for group classes today. One booking, one slot
Mat and reformer are different products#
Different capacity, different price, different people. Two event types, each with its own cap and its own hours, on the same booking page. A client sees two clear options rather than a calendar they have to interpret.
The beginner session that protects the class#
A compulsory introductory one-to-one keeps general classes moving. Make it its own event type, priced, with a longer duration, and say in the description that it comes before any group class. Ask about injuries and pregnancy on the form — booking form questions.
Getting started#
- Sign in at app.marubox.jp with Google or Microsoft. There is no credit card required and no time limit on the free plan.
- Create an event type with the settings above. Event types explained
- Connect your calendar so your studio never gets double booked. Google · Outlook
- Set your working hours, and close Japanese public holidays in one setting. Availability
- Put the link in your bio, or the widget on your site. Adding it to your website
Common questions
Can six clients book the same reformer class?
No — each time slot accepts one booking, so the first person to book it takes the class. Business Box suits private and duet sessions rather than group classes today.
Can I require a private intro session before group classes?
Not as an automatic rule, but in practice yes: make the group class invite-only and send an invite link once someone has done the intro, or state the requirement in the class description and check the booking list.
How do I get time between classes to reset the machines?
Set Buffer after to ten or fifteen minutes on the event type. It is invisible to clients and simply cannot be booked into.
Start taking bookings online
The Free plan includes booking pages, Google Calendar and Outlook connections, working hours, Japanese holiday settings and booking on your website. No credit card is required, and there is no time limit. The Paid plan is ¥1,200 per month including tax and adds online card payments, team bookings and LINE integration. Business Box charges no booking commission; Stripe processing fees apply separately.
Last reviewed 16 October 2026.