Online booking for nail salons
Ask about removal, extensions and other requirements before the appointment. Use those details to help customers choose the right nail service and duration.
Separate event types for standard, with-removal and extension appointments, a ten-minute buffer, and a form that asks about removal explicitly.
Removal is the hidden half hour#
Soaking off existing gel takes twenty to thirty minutes and almost no client mentions it when booking. Multiply that across a day and you are running an hour late by the afternoon, having done nothing wrong.
Suggested booking settings#
Removal, extension and art each add time, so a client booking "a gel manicure" can mean anything between an hour and two and a half.
| Duration | 60 minutes standard, 90 with removal, 120 with extensions |
|---|---|
| Booking notice required | 4 hours |
| Time between appointments | 10 minutes after |
| Location | In person |
| Payment | Paid in person, deposit online for long appointments |
| Cancellation policy | Full refund 24 hours before |
Suggested booking questions: Do you need removal first? · Gel, acrylic or natural? · Any nail art?
Make removal a choice, not a surprise#
Either separate event types — "Gel manicure" and "Gel manicure with removal" — or one event type with a required question on the booking form. The first protects the schedule better, because the length changes with the choice.
Set clear nail art prices#
Intricate art is a different appointment. A longer, higher-priced event type with a note asking for reference images means you know what is coming.
Three weeks ahead#
Gel clients come back on a cycle. Open the calendar sixty days out so they can book the next two appointments before they leave, and every confirmation carries a link to book again.
Getting started#
- Sign in at app.marubox.jp with Google or Microsoft. There is no credit card required and no time limit on the free plan.
- Create an event type with the settings above. Event types explained
- Connect your calendar so your table never gets double booked. Google · Outlook
- Set your working hours, and close Japanese public holidays in one setting. Availability
- Put the link in your bio, or the widget on your site. Adding it to your website
Common questions
How do I stop appointments overrunning because of removal?
Either make "with removal" a separate, longer event type, or add a required question on the booking form. Separate event types are safer, because the extra time is built into the slot.
Can clients send reference photos when booking?
Not as an upload, but add a long-text question asking them to describe the design and note that photos can be sent by LINE or email. The answer arrives with the booking.
How far ahead should the calendar be open?
Around sixty days for gel clients, so they can book the next two appointments while they are still sitting with you.
Start taking bookings online
The Free plan includes booking pages, Google Calendar and Outlook connections, working hours, Japanese holiday settings and booking on your website. No credit card is required, and there is no time limit. The Paid plan is ¥1,200 per month including tax and adds online card payments, team bookings and LINE integration. Business Box charges no booking commission; Stripe processing fees apply separately.
Last reviewed 16 October 2026.