When the booking system cannot charge in yen

If your customers pay in Japanese yen, choose a booking system that displays prices and accepts payments in yen.

The zero-decimal problem#

Check that your booking system supports Japanese yen for both displayed prices and payments. Customers should see the full amount they will pay, with no unexpected currency conversion.

And the conversion problem behind it#

A tool that only settles in dollars or euros means your customer is charged a converted amount, sees a foreign transaction on their statement, and may be charged a fee by their own bank for the privilege. You then take a second conversion hit on the way to your account.

For a domestic business selling to domestic customers, paying twice to convert to a currency neither of you uses is pure loss.

What to check#

• Can you enter a price as a whole number of yen, and does it display as ¥5,500?
• Is the charge made in JPY, or converted?
• Does the money settle into a Japanese bank account?
• Does the customer's statement show your business, or a foreign platform?

How Business Box handles it#

Yen is treated as a zero-decimal currency throughout. You type 5500 and the customer is charged ¥5,500 — the amount is shown back to you as you type, so there is no guessing.

Payment runs through your own Stripe account via Stripe Connect, so the charge is made on your account in your account's own currency, the customer's statement shows your business, and Stripe pays out to your bank on its normal schedule. There is no conversion and nothing passes through us. Currency

The price must match the account#

Prices have to be in your Stripe account's own currency — yen for a Japanese account. Try to save something else and you are told plainly rather than discovering it at the first payment.

And the price reads correctly to both audiences#

Amounts are formatted for the reader's language, so a Japanese customer sees ￥5,500 and an English-speaking one sees ¥5,500, from the same setting.

Last reviewed 16 October 2026.