Annual contracts and getting out of them
An annual plan may cost less per month, but it also requires a longer commitment. Check the payment schedule and cancellation terms before subscribing.
Pay monthly until you are sure. Before committing to a year, check how you cancel, what happens to your bookings afterwards, and whether you can get your data out.
Why the discount exists#
An annual plan is worth more to a software company than twelve monthly ones, because it removes eleven opportunities to leave. The discount is real, and so is what it buys them.
That is fine when the fit is good. The cost lands when you discover in month three that the tool cannot do something you need — and you have paid until next December.
What to check before committing#
- How do I cancel? In the app, or by email to a support address?
- What happens to existing bookings when I stop paying? Do they survive, or vanish with the account?
- Can I export my data? Ask on the way in, not on the way out.
- What does the free or downgraded tier still do? If the answer is nothing, cancelling means a migration.
How Business Box bills#
Monthly, at ¥1,200 tax included, cancellable at any time from Billing → Manage subscription, which opens Stripe's own customer portal. There is no annual commitment and no minimum term.
Cancelling runs to the end of the period you have paid for, then drops you to the free plan. Managing your subscription
What you keep if you stop paying#
The Free plan retains booking pages, calendar connections, working hours, email reminders, private links and booking on your website. Online card payments and new staff invitations require a paid subscription. Existing bookings and payment records are not deleted.
Your existing booking information remains available after you return to the Free plan.
Other limitations to check#
There is no data export today. Your bookings are in your connected Google or Outlook calendar, which can be exported, and card payments are all in your own Stripe dashboard — but there is no button that hands you a spreadsheet of your bookings. Exporting your data
We also bill by card only. If your business needs to pay by invoice or bank transfer, which is common in Japan, that is not supported.
Common questions
Is there an annual contract?
No. Business Box is billed monthly and can be cancelled at any time from the billing page; there is no minimum term.
What happens if I cancel?
The subscription runs to the end of the period you paid for, then you are on the free plan. Everything except online card payment keeps working, nothing is deleted, and your prices and policies are kept.
Can I pay by bank transfer or invoice?
Not today — the subscription is card only. For a Japanese business that expects to pay 請求書 against a bank transfer, that is a genuine limitation.
Start taking bookings online
The Free plan includes booking pages, Google Calendar and Outlook connections, working hours, Japanese holiday settings and booking on your website. No credit card is required, and there is no time limit. The Paid plan is ¥1,200 per month including tax and adds online card payments, team bookings and LINE integration. Business Box charges no booking commission; Stripe processing fees apply separately.
Last reviewed 16 October 2026.