Running late by ten in the morning
Allow time between appointments for preparation, cleaning, notes or travel. These gaps help you keep the rest of the day on schedule.
Use three settings: preparation time after appointments, an accurate duration for each service, and a daily booking limit that matches your capacity.
The work nobody schedules#
Every appointment has time around it that never appears in a diary: turning the room over, writing notes, washing up, walking to the next address, going to the lavatory. Book on the hour with a sixty-minute service and all of that has to come out of somebody's appointment, and it is always the next one.
And one length for everything#
If a cut and a full colour are both booked as "an appointment", the schedule is wrong twice: too long for one and far too short for the other. The compounding is what produces the four o'clock apology.
Buffers, for the work between the work#
Buffer before and Buffer after, up to 120 minutes each. Invisible to the customer, not added to their appointment, and nothing can be booked into them. A 60-minute treatment at 10:00 with a 15-minute buffer means the next slot offered is 11:15 — when you are genuinely ready. Buffers and notice
Travel is a buffer too#
If you work at customers' addresses, the buffer is the journey. Forty-five to sixty minutes across a city is normal, and putting it in the schedule is the difference between a day that works and one that does not.
One event type per service#
Honest durations, taken from what the work actually takes rather than what you would like it to. The customer picks the service and the calendar only offers slots long enough to hold it.
A cap on the day#
Max bookings per day is the setting people skip and then wish they had used. Six massages, four lash full sets, three cleaning jobs — whatever the number is at which the work starts to suffer. The calendar stops before you do.
And hours that are real#
If you do not work through lunch, put the break in the schedule as two ranges on that day rather than trusting yourself to leave it empty. Split shifts
Common questions
How do I get a gap between appointments?
Set Buffer after on the event type. It is invisible to the customer, is not part of their appointment, and nothing can be booked into it.
How do I allow travel time between jobs at customers’ addresses?
The same setting — make the buffer the journey, typically 45 to 60 minutes across a city.
How do I limit how many appointments I take in a day?
Set Max bookings per day on the event type. Once reached, that appointment type stops being offered for the day.
Start taking bookings online
The Free plan includes booking pages, Google Calendar and Outlook connections, working hours, Japanese holiday settings and booking on your website. No credit card is required, and there is no time limit. The Paid plan is ¥1,200 per month including tax and adds online card payments, team bookings and LINE integration. Business Box charges no booking commission; Stripe processing fees apply separately.
Last reviewed 16 October 2026.